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Office/Opening Hours:

Monday 9.30am-4.00pm
Tuesday 9.30am – 4.00pm
Wednesday 9.30am- 4.00pm
Thursday 9.30am – 4.00pm
Friday 9.30am – 2.30pm


Mackie Rd Neighbourhood House Staff and Volunteers provide information and referral support to local residents. For assistance, please feel free to pop into the House, during office hours, for a cuppa and chat, or give us a call on (03) 9548 3311

Victorian Government COVID-19 Get Tested Stakeholder Pack – This pack contains useful information about COVID-19 and getting tested.

Pandemic Leave Disaster Payment – Support for people living in Victoria who don’t have any income because they must self-isolate or quarantine at home.

Please see the City of Monash’s website about face coverings, along with a couple of links to how-to videos to make your own mask.

Here is a link to a collection of translated YouTube videos about face coverings and masks.

Tax time is fast approaching and the Australian Taxation Office (ATO) has developed resources to help people from all linguistic backgrounds with their tax returns.

Please find the below information from Link Health and Community regarding fact checking when it comes to COVID-19, and the current laws around renting.

COVID-19 Fact Checking

COVID-19 Housing video

The Victorian Multicultural Commission (VMC) and the
Victorian Equal Opportunity and Human Rights Commission (VEOHRC), are holding a series of information sessions to educate and empower multicultural and multifaith communities about racism, understanding your rights and taking action.
See the full list of information sessions on their website here.

Please find information on Wavecare’s free telehealth service for people who are socially isolated at present during COVID-19.  Wavecare have trained volunteers and social work students who aim to offer assistance to people who need it at the moment.  There is no fee for this service. This service is currently delivered in English, Mandarin, Cantonese, Hindi, Punjab, Nepalese, Vietnamese, Singa and Thai.


Media Release – Elder Abuse Awareness – EN & GR

Media release from Fronditha about Elder Abuse Awareness in English and Greek

MEDIA RELEASE headspace Monash

Media release about the long-awaited headspace service opening in Monash in October 2020.  This is great news for young people, their families and the broader community.

Contact numbers for Mental Health Services

  • Lifeline 13 11 14
  • Beyond Blue 1300 224 636
  • Mensline Australia 1300 789 978
  • Kids Help Line 1800 551 800
  • For help and support with family violence, visit safesteps.org.au or call Safesteps 24/7 on 1800 015 188